If you’ve been trying to book in with Massage Remedy lately, you know that it’s very challenging to find an appointment without booking months in advance. This makes it difficult to accomodate emergencies or short-notice appointment changes. In order to continue providing the excellent standard of care that we strive to meet, it makes sense to close off the calendar to new clients. We’re hoping this will ease up some of the congestion and allow for more flexibility. As always, you can use the cancellation list feature on the online scheduling site, or send me a message if you have a more urgent need.

In health,

Cynthia

It’s been a year since the last rate increase, and in order to keep up with inflation and rising costs, the rates will be going up on January 1st, 2023. The new rates are:
30 minutes: $70
45 mintues: $89
60 minutes: $110
90 minutes: $154

Cancellation Fee: When less than 24 hours’ notice is given, $70 for appointments of 60 minutes or less, and $110 for appointments of one hour or longer. If no notice is given, the full cost of the treatment will be charged.

I look forward to continuing to provide excellence in massage therapy.

In health, Cynthia

It’s been almost 2 years since the last rate increase, and costs have skyrocketed since then. I’m sure you’ve all noticed that things are getting more expensive and it’s no different at the clinic. Because of this, I’ve made the difficult choice to increase the rates as follows:
30 minutes: $64
45 mintues: $81
60 minutes: $100
90 minutes: $140

Cancellation Fee: When less than 24 hours’ notice is given, $64 for appointments of 60 minutes or less, $100 for appointments longer than one hour. If no notice is given, the full cost of the treatment will be charged.

I look forward to continuing to provide excellence in massage therapy.

In health, Cynthia

We are very pleased that the lockdown is over. Thank you to everyone who is doing their part to keep everyone safe and healthy. Massage Remedy continues to provide care for their clients, but we ask that you consider the risks of potential exposure against the risks of not receiving care. Although we take every precaution possible to reduce your potential risk, because we are in close proximity during treatment, we cannot eliminate that risk. Thank you for your ongoing support!

Cynthia DeRoche is now accepting bookings online. When you book, please make sure to read your emails carefully as there are some requirements for pre-screening. Bronwen Gemmill is not accepting online booking at this time.

We were excited to hear the news Wednesday that the Ontario government has given the go-ahead to health care providers to begin providing non-essential services immediately. This would include massage therapy services.
We thank you for your patience over the last two months. We have missed you and look forward to seeing you soon. However, we must take careful and measured steps. There are still several obstacles to be overcome:
1. The go-ahead provided today was generic to all health care providers. We did not receive advance notice so we are waiting for a full response from our regulatory college (CMTO) on how to proceed.
2. As you will have undoubtedly heard, the demand is overwhelming for PPE such as, masks, face shields and sanitizers. These items are in short supply worldwide. The safety of our patients and our massage therapists is paramount and we must have these necessary safety precautions and measures in place before we can reopen.
3. We have been advised by the CMTO to update our guidelines on Infection Prevention and Control. The required readings are hundreds of pages and these updates require many changes in our clinic, which will take some time.
4. The directive from the Ministry of Health calls for a gradual reopening with a limit in the number of visits for the safety of our clients and RMTs.
As we work towards reopening, rest assured, once the necessary safety protocols are in place we will be contacting you to start scheduling appointments.

We regret that we are not able to sell gift certificates at this time. Because the clinic is temporarily closed, it seems prudent to wait until we are able to treat again before accepting payments. We apologize for any inconvenience this may cause.

Sadly, because of COVID-19, Massage Remedy is closed until further notice. Online booking will not be available until we are given a directive by the province and our governing college that it is safe to resume practice. We look forward to providing massage therapy for you in the future.

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Do you hate paperwork? Are your massage receipts collecting in your wallet, or getting lost? No problem, I will submit your receipts for you and bill your insurance provider directly. The approval from your provider is instant and fool proof. All you have to do is remember to bring your insurance card. Just another way I’m trying to provide you with great customer service and personalized care.